Privacy Policy

1. Introduction

firantovexo Financial Analysis Pty Ltd ("we," "us," or "firantovexo") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our financial analysis services and website.

We operate under Australian Privacy Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about you, whether you're a client, prospective client, or visitor to our website.

By using our services or website, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

We collect various types of information to provide you with effective financial analysis services and improve your experience with us.

3. How We Use Your Information

Your information helps us deliver quality financial analysis services and maintain professional relationships. We use your data for several specific purposes:

• Providing financial analysis services and industry insights tailored to your needs
• Communicating with you about our services, updates, and relevant market information
• Improving our services based on your feedback and usage patterns
• Meeting our legal and regulatory obligations under Australian financial services requirements
• Protecting our business and clients from fraud or unauthorized access
• Conducting internal research to better understand industry trends and client needs

We only use your information for the purposes stated in this policy or as otherwise authorized by you. We won't use your personal information for direct marketing without your explicit consent.

4. Information Sharing and Disclosure

We respect the confidentiality of your information and limit sharing to specific circumstances necessary for our business operations and legal compliance.

When We May Share Information

• With trusted service providers who help us operate our business (cloud hosting, IT support, professional services)
• When required by Australian law or legal process, including court orders or regulatory requests
• With your explicit consent for specific purposes you've approved
• To protect our rights, property, or safety, or that of our clients or the public
• In connection with a business merger, acquisition, or sale, subject to confidentiality agreements

We never sell your personal information to third parties for marketing purposes. All service providers who access your information are bound by confidentiality agreements and must handle your data according to Australian privacy standards.

5. Data Security and Protection

While we implement strong security measures, no system is completely secure. We encourage you to protect your own information by using strong passwords and keeping your account details confidential.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet our legal obligations. Our retention periods vary based on the type of information and our relationship with you.

When retention periods expire, we securely delete or anonymize your information unless we have a legitimate reason to retain it longer, such as ongoing legal obligations.

7. Your Privacy Rights

To exercise these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

8. International Data Transfers

Your information is primarily stored and processed within Australia. However, some of our service providers may be located overseas, particularly for cloud hosting and IT support services.

When we transfer your information overseas, we ensure appropriate safeguards are in place, including:

• Using service providers in countries with adequate privacy protections recognized under Australian law
• Implementing contractual protections that require overseas recipients to handle your information according to Australian privacy standards
• Conducting due diligence on the privacy practices of overseas service providers

We currently use cloud services that may store data in secure facilities in the United States and Singapore, both of which have robust privacy protections.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand website usage patterns and improve our content
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. We don't use cookies for targeted advertising or share cookie data with advertising networks.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to our active clients and contacts
• Prominent notice on our website for at least 30 days
• Direct communication during ongoing service relationships

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this policy indicates when the most recent changes were made.